Citizen Charter
 
General information
The service providers of the service providers at the time of service provider
1 Assistance to solve all types of field level ICT problems. Government and non-government organizations and beneficiaries of the population. Maximum two days. Officials engaged in related work at the head office, district office and upazila office.
Participation in various training programs related to ICT and advise on the program. All the people have maximum two days. Concerned training opponents.
3 Citizen service through Callcenter. All the people instant call center
4 Services, information and complaints related to computer and language education labs established in educational institutions and other places. All the people have maximum two days. Related Institutions, Coordinators and Call Centers
Public service to public information through update website 5. Any complaint and suggestion related. All the people have maximum two days. The official mentioned on the website
6 ICT Technical Assistance at Government and Semi-Government level. All government-owned-governmental organizations Maximum two days. Head of the concerned institution
Support for 7 union digital centers. Union Digital Center's entrepreneur maximum two days. Field Officers and Call Centers
8 Assistance for the installation of various online methods in Government Offices. The government institution is the highest two days. Officials of all levels of departments
9 Associated with National Backbone Network All government and non-government organizations connected to the network. Maximum two days the officials of all levels of the department